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Truemed Process

Can I use my HSA/FSA card at checkout?

Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.

Can I use my regular credit card at checkout?

If you prefer to use your regular credit card, you are welcome to do that and we will send you instructions for how to submit for reimbursement from your administrator. Check out this article to get a comprehensive understanding of the reimbursement

How long does it take for me to receive my Letter of Medical Necessity?

Generally it takes 24-48 hours. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at [email protected] for help!

If I am not approved, what happens?

If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.