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Truemed Process
Can I use my HSA/FSA card at checkout?
Yes! You can use your HSA/FSA card. Once you pay with your card and complete the survey, all you need to do is keep an eye out for the Letter of Medical Necessity that we will send you, and hold onto it for the next 3 years.
Can I use my regular credit card at checkout?
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
How long does it take for me to receive my Letter of Medical Necessity?
Generally it takes 24-48 hours. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at [email protected] for help!
If I am not approved, what happens?
If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.