Do you offer discounts to military members, etc.?Updated 17 days ago
GovX Discount FAQ
1. Who is eligible for the GovX discount?
Teachers, First Responders, and Military personnel are eligible for a 10% discount through GovX. This discount can also be applied on top of our standard 10% subscribe & save option.
2. How do I apply for the GovX discount on a one-time purchase?
- On the product page, click the GovX widget to verify your eligibility.
- You will be redirected to the GovX portal for verification.
- New users must create a GovX account and upload verification documents.
- Returning users can log into their existing GovX account.
- Once verified, you will receive a unique discount code. Enter this code in the promo code field at checkout to apply the discount.
3. Can I use the GovX discount on subscriptions?
Yes! Follow the same verification process as above. Once verified:
- Add your subscription product to the cart.
- Enter your unique GovX discount code at checkout.
- The discount will automatically apply to future recurring subscription orders.
4. I already have a subscription. Can I still apply the GovX discount?
Yes! If your subscription is active and you didn’t apply the discount at checkout:
- Login to GovX through the links on the Heartandsoil.co website, same steps as above
- Once you get a code login to your Heart & Soil account here and apply your discount code
- You’ll receive confirmation that the discount has been applied to future orders.
5. I placed an order before learning about the GovX discount. Can I get a refund?
Yes, we can provide a partial refund for the discount amount:
- Email our support team and provide verification of your GovX account.
- Once verified, we will issue a refund for the discount amount (pre-tax and pre-shipping) to your original payment method.
- We’ll notify you via email once the refund is processed, including the expected timeframe for the funds to appear in your account.
6. Troubleshooting Common Issues
I don’t see the GovX widget on the product page.
- Ensure you’re using a supported browser (Chrome, Firefox, Safari).
- Disable ad-blockers, refresh the page, or clear your browser cache.
My GovX discount code isn’t working.
- Ensure your GovX account is verified and the code is valid.
- The GovX discount cannot be combined with other promotions but works for subscriptions.
I’m having trouble verifying my GovX account.
- For verification issues, please contact GovX support directly for assistance.
Need more help? Reach out to our customer support team!